To change the password for one of your email accounts, use the Email Accounts tool in cPanel. If you're the domain owner, you can reset anyone's password on your account — useful if someone loses theirs.

Quick steps: cPanel → Email Accounts → click Manage on the account → enter a new password (or click Generate) → click Update Email Settings.

Steps

  1. Log in to cPanel. See How do I log in to cPanel? if needed. Open the Email Accounts tool.

  2. Find the account in the list and click Manage.

  3. In the Security section, enter a new password (or click Generate to have cPanel create a strong one). Then scroll down and click Update Email Settings to save.

    Manage Email Account page with the New Password field and Update Email Settings button highlighted

Heads up: Any device currently signed in to the mailbox (Outlook, Apple Mail, phone, etc.) will stop working until the new password is entered there. Update your mail clients after changing the password, or they'll fail to connect and may trigger "too many failed logins" lockouts.

Changing the password from webmail

You can also change your own password from inside webmail without going through cPanel. Log in to webmail, click your name (usually top right) → Password & Security, and enter a new password there. This only changes your own mailbox's password — not anyone else's.

Forgot the current password?

If you're the cPanel account owner, you can reset any mailbox password from cPanel even if you don't know the current one (the steps above). If you're locked out of both the mailbox and cPanel, see How do I log in to cPanel? or open a support ticket.

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