Artigos

Autoresponders and out-of-office replies

An autoresponder automatically replies to every email that arrives at a given address. Most...
Email accounts vs forwarders vs aliases - which do I need?

cPanel gives you three different ways to handle mail at your domain — email accounts, forwarders,...
Email forwarders and aliases in cPanel

Email forwarders (also called aliases) let you accept mail at one address and have it...
Email troubleshooting checklist

When email stops working, the cause is almost always one of a handful of things. This page is a...
How do I access my Webmail account?

Webmail is the browser-based interface for reading and sending email from your CanSpace-hosted...
How do I change my email password?

To change the password for one of your email accounts, use the Email Accounts tool in cPanel. If...
How do I create a new email account?

To create a new email address at your domain (like [email protected]), use the Email Accounts...
How to set up an email account on Android/Mac/Thunderbird?

Your CanSpace email works with any mail client — Outlook, Apple Mail, Thunderbird, iPhone,...
Increase a mailbox storage quota

Each email account on your hosting plan has a storage quota — by default, "Unlimited" up to your...
Mailbox is full and not receiving new emails

If you've stopped receiving email and senders are getting bounce-back messages mentioning...
Set up Google Workspace MX records on CanSpace

If you use Google Workspace for email but host your website with CanSpace, you need to configure...
Set up Microsoft 365 MX records on CanSpace

If you use Microsoft 365 for email but host your website with CanSpace, you need to point your...
Set up SPF, DKIM, and DMARC for your domain

SPF, DKIM, and DMARC are three DNS records that tell the rest of the internet which servers are...
Set up a custom email signature

An email signature shows up at the bottom of every email you send — your name, role, contact...
Set up email in Mozilla Thunderbird

Thunderbird is a free, open-source mail client from Mozilla that runs on Windows, macOS, and...
Set up email in Outlook (Windows)

Outlook works great with CanSpace email. Any version from Outlook 2016 onward — including...
Set up email on Android (Gmail or Samsung Email)

Android phones and tablets connect to CanSpace email using standard IMAP and SMTP. The built-in...
Set up email on iPhone, iPad, or Mac (Apple Mail)

Your iPhone, iPad, and Mac all use Apple's built-in Mail app, which connects to CanSpace via...
Understanding email bounce messages

When an email can't be delivered, the sending mail server sends a bounce message (technically a...
Webmail user preferences

Webmail (Roundcube) has a settings panel where you can change how mail looks and behaves. Most of...